VIP Team Lead

Are you ready to lead and motivate a team to achieve exceptional results? Weโ€™re looking for an experienced VIP Team Leader to guide and support our VIP Account Managers, ensuring high performance and client satisfaction.

Step into a World of Opportunity with Brainrocket

Brainrocket is an exciting and dynamic online gaming and sports betting company, offering a wide variety of casino games, sports betting, and live dealer experiences. With a focus on innovation and a user-friendly platform, Brainrocket operates several popular gaming brands and is dedicated to delivering top-notch entertainment. They pride themselves on providing a safe, enjoyable experience for players worldwide, with a commitment to responsible gaming and the latest technology.

What Youโ€™ll Do

Key Responsibilities

Process Improvement

Streamline processes, introduce new strategies, and enhance team performance

KPI Monitoring

Track KPIs, identify growth opportunities, and address performance gaps efficiently

Team Leadership

Lead and support the VIP team in reaching and exceeding monthly targets

Performance Evaluation

Conduct regular performance evaluations and offer practical feedback

Client Engagement

Cultivate strong relationships with VIP clients and key stakeholders

Option 1: Limassol, Cyprus

Option 2:
Sofia, Bulgaria

Do You Have What It Takes?

Key Qualifications

Fluent in English and native or C1-level proficiency in one of the following languages:

  • German ๐Ÿ‡ฉ๐Ÿ‡ช

  • 2+ years in a VIP role.

  • Strong leadership, organizational, and communication skills

  • Must have experience in IGaming or regular gaming industry and VIP player management

  • A results-driven mindset with expertise in achieving targets.

Payment & Perks

Salary
  • monthly base salary between 3.200 โ€“ 3.800 โ‚ฌ

Performance Bonus: monthly performance bonus based on KPIs

More Benefits

๐Ÿฉบ Full Medical Insurance

๐Ÿ๏ธ 20 Paid Leave Days + 6 Sick Days

๐Ÿฅ— Office Perks: Food vouchers, breakfast, fruits, snacks for in-office employees

โœˆ๏ธ Team-Building Trips Abroad (fully covered by Soft2Bet)

๐Ÿš€ Rapid Career Growth Opportunities

Rewards That Match Your Talents.

Hiring Process Overview

I. Start your Hiring Process

You will have two job interviews before you get hired and become a part of the team - (do not worry, we will guide you through every step)

man wearing white sweatshirt using laptop computer sitting on sofa chair
man wearing white sweatshirt using laptop computer sitting on sofa chair
II. Remote Onboarding

Start your first two months fully remote, wherever youโ€™re currently based. Weโ€™ll mail you a company MacBook to get started!

III. Relocation Support (if in-office)
silver imac beside white ceramic mug
silver imac beside white ceramic mug
a blue and black box
a blue and black box

Relocation Support (if in-office): After two months, Soft2Bet will handle your relocation.

  • Weโ€™ll cover:

    • โœˆ๏ธ Flights

    • ๐Ÿ  VISA assistance

    • ๐Ÿจ Two weeks of accommodation to help you settle in

Your dream job is just one click away!

Are you ready to start your adventure and be part of a dynamic, international team?