What You’ll Do

Key Responsibilities

Manager Performance

Evaluate and improve VIP Account Manager performance daily, ensuring top-tier communication and engagement

Compliance Expertise

Be the go-to expert on iGaming regulations and VIP player needs, ensuring every interaction is exceptional

Assurance Strategy

Create and implement a winning quality assurance strategy for VIP programs

Team Alignment

Collaborate across teams to align QA processes with bold business objectives

Data Insights

Analyze data and feedback to make impactful, data-driven recommendations

Location:
Limassol, CYPRUS

Do You Have What It Takes?

Key Qualifications

• Fluent Mastery: Native or C1-level proficiency in German, paired with excellent English skills.

• Industry Veteran: 2+ years of proven success in the dynamic iGaming world.

• VIP Focused: Hands-on experience in quality assurance, specializing in premium VIP services.

• Analytical Prodigy: Exceptional ability to analyze challenges and craft innovative solutions.

• Regulation Savvy: Deep expertise in iGaming compliance and an unrelenting passion for creating unforgettable customer experiences.

• Communication Star: Stellar interpersonal skills with a natural ability to inspire collaboration and elevate team performance.

Payment & Perks

Salary

Your salary package depends on your experience and location:

• Limassol, Cyprus: €28.000 - 32.000 annually

  monthly performance bonus
  based on KPIs

Performance Bonuses: Earn uncapped bonuses starting from your 3rd month—sky's the limit!

More Benefits

🩺 Full Medical Insurance

🏝️ 20 Paid Leave Days + 6 Sick Days

🥗 Office Perks: Food vouchers, breakfast, fruits, snacks for in-office employees

✈️ Team-Building Trips Abroad (fully covered by Soft2Bet)

🚀 Rapid Career Growth Opportunities

Rewards That Match Your Talents.

Hiring Process Overview

I. Start the Hiring process

You will have two job interviews before you get hired and become a part of the team - (do not worry, we will guide you through every step)

II. Remote Onboarding

Start your first two months fully remote, wherever you’re currently based. We’ll mail you a company MacBook to get started!

III. Relocation Support (if in-office)

Relocation Support (if in-office): After two months your relocation will be handled.

• We’ll cover:

  • ✈️ Flights

  • 🏠 VISA assistance

  • 🏨 Two weeks of accommodation to help you settle in

What can I expect after successfully getting hired?

Start your role as a self-employed team member with all the guidance and support you need from our company to hit the ground running.

Work Your Way

Kick Off Remotely

For your first two months, you’ll work remotely from wherever you call home. This flexibility gives you time to settle into your role while staying in your current location.

We’re committed to making your journey with us smooth, rewarding, and exciting! Here’s what you can expect when you join our team:

To ensure you’re set up for greatness, we’ll mail you a brand-new company MacBook before your start date. Everything you need, delivered to your door!

Tools for Success

After your initial two months, we’ll help you transition to an in-office setup (if required) with zero hassle. We cover the cost of your flight, VISA, and even provide two weeks of free accommodation to help you settle in comfortably.

Exciting Relocation Perks

Your dream job is just one click away!

Are you ready to start your adventure and be part of a dynamic, international team?